Vellusi Lux provides free shipping on all orders, and we only ship to and from the United States of America. We are based in Los Angeles. As a domestic-only store, we strive to provide the best prices, quickest processing times, and trendiest products.

Usually orders arrive within and around a week's timeframe, however please allow up to 10 days for your order to arrive.

If more than 10 days have passed, please email us at to review the status of your order.

Looking to track your order? When your order shipped, you should have received a shipping confirmation email with your tracking number in it.

Can't find your email? Send us a quick note at, and we'll resend it!